When maximizing 20% of the effort into 80% of the outcomes.


Theft believes in the power of the Pareto principle, also known as the 80/20 rule, when serving our clients. This principle, named after Italian economist Vilfredo Pareto, states that roughly 80% of effects come from 20% of the causes.

In the context of our work, this means that we prioritize the most impactful and important tasks and work to ensure that they are completed efficiently and effectively. By focusing on the 20% of tasks that will have the greatest impact on the project's success, we can help our clients achieve their goals in the most efficient and cost-effective way possible.

Pinpointing solutions for clients

One of the key ways we apply the Pareto principle is by carefully analyzing and understanding our clients' needs and priorities. We work closely with them to identify the most important aspects of the project and focus our efforts on delivering the best possible results in those areas.

Streamlining our processes

Another way we utilize the Pareto principle is by constantly seeking out ways to streamline and optimize our processes. We believe that by continually refining and improving our methods, we can deliver the best possible value to our clients while also reducing waste and inefficiencies.

Applying it to all Theft offerings

The Pareto principle comes to play not only in how we run our firm and serve our clients, but it is a powerful tool that can be applied to each one of our crafts: UX research, product design, and business strategy. Leveraging this principle across each of our offerings is what consistently sets us apart from our competitors.

  • In UX research, the Pareto principle can help prioritize the most important user needs and behaviors. By focusing on the 20% of features that will have the greatest impact on user satisfaction and engagement, designers and researchers can create more effective and impactful designs. For example, a UX researcher might use the Pareto principle to identify the most common problems users encounter while using a product, and then focus on designing solutions for those problems first.
  • In product design, the Pareto principle can help prioritize features and functionality. By focusing on the 20% of features that will have the greatest impact on a product's success, designers can create more effective and user-friendly products. For example, a product designer might use the Pareto principle to identify the most important features for a new smartphone, and then focus on designing and refining those features before moving on to less important ones.
  • In business strategy, the Pareto principle can help organizations focus on the most important goals and objectives. By identifying the 20% of activities that will have the greatest impact on a company's success, business leaders can create more effective and efficient strategies. For example, a company might use the Pareto principle to identify the most important markets to target, or the most impactful actions to take in order to achieve their goals.


Overall, the Pareto principle is an important tool that can help organizations focus on the most impactful tasks and activities, and create more effective and efficient strategies.

By applying the Pareto principle in UX research, product design, and business strategy, organizations can achieve their goals more efficiently and effectively.

It helps us deliver exceptional results for our clients while also maximizing our own efficiency and effectiveness. By focusing on the most important tasks and continuously seeking ways to improve, we are able to help our clients succeed in their own endeavors.