Our services
Research
Design
Strategy
At THEFT Studio, we specialize in strategy, design, research, and business innovation to drive growth for our clients. We understand that every business is unique, and that's why we take a tailored approach to our services, focusing on the most important areas that will drive the most impact for your business. We don't believe in trying to boil the ocean, instead, we take a strategic, focused approach to identify and prioritize the areas that will make the biggest difference for your business.
By working closely with our clients and taking the time to understand their goals and challenges, we're able to craft customized solutions that drive real results.
When it comes to Research, we take a mixed-methods approach depending on the needs of the project. We don’t simply hide away, ‘do the research’, and present you with a shiny report wrapped in tinsel. We bring you along the journey, presenting insights to get you close to your users, all while triangulating and synthesizing inputs so you can feel confident in making key decisions.
As for Design and Product Strategy, we follow a basic structure of five phases. You may have seen this approach elsewhere in the wild. Sometimes it’s called the Double Diamond. We use it because, well, it works. The first phase is discovery, followed by four more phases: define, ideate, prototype, and implement. The one constant throughout: iteration.
We find these phases can be applied to anything from product design and development, to service mapping, to new business venture design. It allows us to stay flexible and nimble regardless of the size and scale of the project, all the while putting the humans we serve at the center of everything we do.
Research
Marketing Research
THEFT will help you identify and assess how to drive motivation for your existing and potential customers. You’ll feel deeply connected to your audience and able to make confident decisions rooted in a genuine understanding of their most relevant composition and characteristics.
User Research
We’ll help you understand your users and unlock powerful solutions for them. With a mixed-method approach, we’ll support you through the entire product lifecycle. You’ll understand exactly how to provide the ideal experience along their user journey, turning problems into opportunities.
Design
User Experience
Our expertiese lies in focusing on the interaction between people and products, allowing us to design experiences that are meaningful and to create products that are delightful. We’ll help you unlock the secret to loyal users by looking holistically across your entire digital ecosystem. This is where human centricity and pattern recognition come in handy.
Product Design
We don’t just optimize for the best user experience, we’ll make sure that your product meets your business needs, too. We’ll be your strategic partners and help you consider how your product fits into the customer journey. Our team will help you meet the conditions for a successful launch and develop innovative improvements to stay relevant as you grow and scale.
Strategy
Business Design
At THEFT, we leverage design methodologies to solve business challenges. We’ll help you define your value offering and create business models for your product and services. Whether you're creating a new venture or reimagining existing business models, we’ll help you stay relevant in the changing market and stand the test of time.
Innovation Labs
Although we can’t predict the future, we can put our systems thinking and visual processing to excellent use. With our futures design methodology, we’ll help you wade through the complexity and feel confident about making game-changing decisions. We’ll help you become flexible, diverse in your thinking, and comfortable with uncertainty.